Everything you need to know about JannahCall. Can't find your answer? Email Support@jannahcall.com
GeneralJannahCall is launching very soon on iOS. The countdown on our homepage shows exactly how long. Android is coming shortly after.
Yes. Basic is free forever — prayer tracking, groups, the Ummah Feed, and more. Paid plans unlock additional features. No hidden fees.
Yes. JannahCall is available globally. The Silver call to prayer feature is currently US-only but expanding.
We recommend 18+. Users under 18 may use JannahCall with parental consent and supervision, consistent with standard social platform practices.
Yes. JannahCall has never and will never run ads. We are funded by memberships, not advertisers. Your data is never sold.
Pray 4 out of 5 daily prayers and your streak is maintained. Pray fewer than 4 and you lose it. Every prayer earns 1 Hasanat point.
Every prayer you log earns 1 Hasanat. They accumulate over time and never reset unless used. You can spend 600 Hasanat to restore a lost streak within 24 hours of losing it.
After each prayer time, you have 2 hours to confirm whether you prayed. After 2 hours the window closes permanently — you cannot go back and change it.
No. Your prayer dashboard, streak, and Hasanat are completely private. Only you can see them — not followers, not admins, not JannahCall.
Prayer times are calculated based on your location and timezone automatically. Set your location once and JannahCall handles the rest.
Islamic reminders, duas, reflections, halal lifestyle content, news, and community support. Basic members can post text. paid members can post text posts.
Explicit content, threats, impersonation, scamming, radicalization, and content involving minors result in immediate permanent ban with no appeal. See our Community Guidelines for the full list.
Yes. Private accounts require you to approve followers before they can see your content or comment on your posts. You can switch between public and private anytime.
When you block someone you both become completely invisible to each other — no content, no profile, nothing. It is a full mutual invisibility.
Yes. You can report any user from their profile, and any post or comment directly from the content. Serious safety concerns go to safety@jannahcall.com
Groups are community chat spaces — public (anyone can join) or private (invite only). Admins control membership and can toggle between public and private anytime.
If the group creator deletes their account, the group and all its content is permanently deleted.
When an admin removes a member, all of that member's posts and comments in the group are removed with them.
Basic: up to 3 groups · Premium: up to 5 groups · paid membership: up to 10 groups. Group sizes follow the same tiers.
Yes. All members can hear and receive . Only Premium members and above can post photos on the feed.
Premium unlocks photo sharing from your camera roll on the feed, up to 5 groups with 200 members each, and longer post limits. Pricing in-app.
Everything in Premium plus up to 10 groups, 200 members per group, even longer post limits, and a purchasable Blue verified badge on your profile. Pricing in-app.
JannahCall has two badge types. The Gold badge is reserved for recognized Imams, scholars, and community influencers — it is awarded by JannahCall and cannot be purchased. The Blue badge is available for any member to purchase and represents identity verification and supporter status.
Silver is our call-to-prayer feature — a real incoming phone call at every Adhan, 5 times a day. Choose from premium Adhan voices or record your own. Launching post-iOS release. US only initially.
Memberships keep JannahCall free of third-party advertising and spam-free. They fund the servers, development, and the team. Your money builds a better platform for the Ummah — not into an advertiser's pocket.
Yes. Cancel anytime through your account settings before the next billing date. See our Refund Policy for full details.
Name, email, phone for verification, and location for prayer times. We collect only what we need. See our Privacy Policy for full details.
No. We have never sold and will never sell your personal information. JannahCall is funded by memberships, not your data.
Email appeal@jannahcall.com with your username and a clear explanation. We review all appeals within 5–7 business days. Permanent bans cannot be appealed.
Email safety@jannahcall.com for serious concerns including threats, exploitation, or radicalization. For general support, email Support@jannahcall.com
You can delete your account from your settings. Deleting your account removes your profile, posts, and personal information from our active systems.
